Last Updated: April 2024
Welcome to Pan Asian Plaza. These Terms and Conditions govern your use of our restaurant services, including dining at our premises, making reservations, and using our website. By accessing our services, you agree to be bound by these terms.
Booking Policy: Reservations can be made through our website, by phone, or in person. We recommend booking in advance, especially for weekend dining and larger groups.
Cancellation Policy: If you need to cancel or modify your reservation, please notify us at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee.
Group Bookings: For parties of 6 or more, please contact us directly. A deposit may be required for large group reservations.
Dining Time Limit: Standard dining sessions are limited to 2 hours during peak times. This ensures all guests have the opportunity to enjoy their dining experience.
Food Waste Policy: We encourage our guests to take only what they can eat. Excessive food waste may incur additional charges. We are committed to reducing food waste and protecting our environment.
Pricing: Prices vary based on dining time (lunch/dinner) and day of the week. Weekend and holiday pricing may apply. Children's pricing is available for guests under 12 years old.
We accept major credit and debit cards, including Visa, Mastercard, and American Express. Cash payments are also accepted. All prices include VAT where applicable. Service charges may be added for groups of 6 or more.
We reserve the right to refuse service to anyone who behaves inappropriately or disrupts other guests' dining experience. Please treat our staff and fellow diners with respect.
While we take precautions, our kitchen handles various allergens. Please inform our staff of any allergies or dietary requirements before ordering. We cannot guarantee completely allergen-free dishes due to the nature of our buffet service.
Children are welcome at Pan Asian Plaza. Children under 12 must be accompanied by an adult at all times. High chairs are available upon request.
Pan Asian Plaza is not responsible for any lost or stolen personal items. If you have lost something during your visit, please contact our staff or call us at (+44) 0238 112 2811.
The content on our website is provided for general information purposes only. We reserve the right to modify or update the website content at any time without prior notice.
Pan Asian Plaza reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.
If you have any questions about these Terms and Conditions, please contact us:
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.